Please, adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:ġ. Please attach the content of these two logs in your next reply.The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.Press Scan button and wait for a while.When the tool opens click Yes to disclaimer. Double-click the FRST icon to run the tool.If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe
If your antivirus software detects the tool as malicious, it's safe to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system. The first thing you must do, is change your passwords, from a healthy device.Īfter that, if you want to check the computer for malware, do the following:ĭownload Farbar Recovery Scan Tooland save it to your desktop.
Hello, Stefan, and thank you for your patience.
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